Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information necessary to deliver and improve our services, including the following:

Personal Information

When you book a service, request a quote, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Service address or location

Payment Information

When you make a payment, we collect billing-related information. Janitec Cleaning Ltd. does not store credit card details. All payments are securely processed through trusted third-party payment providers.

Website Usage Data

To improve website performance and user experience, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

• Provide, manage, and improve our cleaning services
• Schedule and administer bookings and appointments
• Send confirmations, reminders, and service updates
• Respond to inquiries and customer support requests
• Send promotions or special offers (only if you have opted in)
• Analyze website usage to improve functionality and user experience

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted third parties that assist with payment processing, customer support, marketing, or website operations
• Legal Requirements: When disclosure is required to comply with applicable laws, regulations, or legal processes
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Security

We take reasonable and appropriate measures to protect your personal information, including:

• SSL (Secure Socket Layer) encryption
• Restricted access to sensitive data
• Compliance with applicable Canadian data protection laws

While we strive to protect your information, no method of online transmission or storage is completely secure. We encourage you to take precautions when sharing personal information online.

5. Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your information, subject to legal and contractual obligations
• Opt out of marketing communications at any time

To exercise these rights, please contact us at info@janitec.ca.

6. Cookies & Tracking Technologies

We use cookies to enhance functionality and improve your browsing experience. You may manage or disable cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and promotions

You may also opt out of certain tracking tools, such as Google Analytics, using available opt-out mechanisms.

7. Third-Party Links

Our website may contain links to third-party websites. Janitec Cleaning Ltd. is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at info@janitec.ca